Shipping Policy

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.

If we experience a high volume of orders, processing times may be slightly delayed. In this case, we will notify you via email.

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Shipping Time

Estimated delivery times vary depending on your location:

• United States & Canada: 7–14 business days
• Europe: 7–15 business days
• Other countries: 10–20 business days

Delivery times are estimates only and may vary due to customs processing or carrier delays.

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Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can track your package.

Please allow 24–72 hours for tracking information to update.

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Customs, Duties & Taxes

CerviWave™ is not responsible for any customs fees, import duties, or taxes that may apply to your order. These charges are the customer’s responsibility.

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Lost or Delayed Packages

If your order is significantly delayed or appears lost, please contact us at support. We will do our best to assist you and resolve the issue with the carrier.

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Contact Information

If you have any questions about your shipment, please contact us:

📩 pointvan1@cerviwave.com